No matter what industry you're in, success always boils down to relationships.
That's why, since 2011, Luba has served clients as a professional relationship marketer, helping them form valuable long-term client relationships, and enabling them to create next-level connections.
The approach is conceptually simple, but not always easy to execute. The idea behind relationship marketing is that businesses shouldn't seek single sales from customers, but should instead try to cultivate valuable long-term relationships with them. This could mean improving customer service, making better use of customer analytics, employing customization, or simply listening to customer feedback and making requested changes. Therefore, Luba's focus is always on helping companies understand how to connect with customers in ways that nurture the underlying relationships, ensuring that they are built to last.
Luba offers training seminars as well as one-on-one coaching in this style of marketing, and has worked for leading brands in automotive, healthcare, and more.
It's Luba's strong belief that those who lose the most important relationships in life need our dedicated support.
Luba Zolotov, Relationship Marketing